87%of waste from the business recycled

20%reduction in all packaging from own brand and direct sourced products

55%of customers taking delivery of large appliances return the packaging for recycling

100%all our televisions meet the latest energy efficient standards

100%of direct source and direct import factories completed ethical audits this year

100%of all Argos own-brand cosmetics meet the BUAV Humane Cosmetics Standard

94%of colleagues completed the annual colleague opinion survey, with 75% feeling 'engaged' with the business

35stores are piloting our Eco-Schools volunteering programme in partnership with Keep Britain Tidy

700small charities benefited from our stock donation to InKind Direct

£2mraised by colleagues and customers for charitable causes