Our focus

The Group continues to shape the future of shopping by investing in multi-channel initiatives, expanding choice and developing both our product ranges and new services.

We’ve developed a coherent approach to responsible retailing to support these activities. This approach also delivers environmental and social benefits for our stakeholders and the wider community.

Read about our strategy

The basis of good business

We follow five good business principles to communicate our strategic objectives.

Our strategy

We’re the UK’s leading home and general merchandise retailer. Our customers' homes and gardens are at the heart of their lives, so there’s a close connection between our business and the issues that concern us all.