We’ve reduced our landfill waste, increased our recycling rates and introduced innovative reusable packaging. We’ve also installed automatic metering for both electricity and gas across all our sites.
We’ve listened to our customers to find out how our responsible approach can help them save money, save resources and live more sustainable lives.
We know that customers want us to source timber and paper products responsibly – and we want to reassure them that ethical standards are met and no natural resources are wasted in making our products.
We’ve developed our community policy to encourage colleagues to support their local communities through volunteering – and launched a new benefits website that incorporates new offers suggested by colleagues themselves.
We’ve beaten our fundraising targets for our national charity partner again and also provided support through volunteering and gifts in kind. We’ve also developed our community policy to improve its impact at a local level and engage our colleagues and customers.
The actions we’ve taken to reduce waste and contribute to the community have all delivered benefits for our customers, colleagues and suppliers – and reduced our environmental impact.
For 2010/11 we set 20 corporate responsibility objectives. Here you'll find a summary of our performance and our objectives for the coming year.